Privacy Policy

Privacy Policy

We respect your privacy and handle personal information in accordance with the Australian Privacy Principles. This policy explains what we collect, why, and how it is used and protected.

Information we collect:

• Contact details (name, email, phone, billing and shipping address)
• Order details (products purchased, payment method, delivery details)
• Communications you send to us
• Website usage data, including via cookies

We use this information to:

• Process and deliver orders
• Provide customer support
• Improve our services and website
• Send updates or marketing (with your consent)

We may share information with service providers (payment, shipping, IT, analytics) who help operate our business. Some providers may be overseas. We take steps to ensure your information is protected.

We use reasonable safeguards to protect your personal information and retain it only as long as necessary or required by law.

You may request access or corrections to your information, or opt out of marketing communications at any time.

Email: hello@clydemill.com.au
Phone: 0499 017 211